Extreme Endurance and Difficult Business Goals Neil Thubron COVER STORY: Actions, Examples, and Outcomes  Kyle McDowell Problem Solving, Leadership, and Vision Art Serna Competence, Confidence, and the Guts to Speak Up Tanya Anne Chavez What’s the Difference Between Drive and Burnout in a High Performer? Jason Bohrer The Real Secret to Out-Servicing Your Competition Shep Hyken Why Does Every Decision Still Have to Go Through the CEO? Jürgen Dauk Keep Your Guard Up Mason Duchatschek Your People Problem Has an Owner, and It Isn’t Your People Hanna Bauer Busy is Not a Strategy. It is a Symptom. Ginny Priem