June 2026
Turn potential into performance, and performance into prosperity.
Eight field-tested essays on turning ordinary workforces into extraordinary ones, featuring Bob Levinstein, Shep Hyken, and six more leaders who've actually done it.
In this issue
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The Hidden Cost of “Hire and Hope”: Why Your Hourly Workforce Deserves Executive-Level Attention
You’re Not Overwhelmed, You’re Undecided
The Leadership Readiness Gap Companies Can’t Afford to Ignore
This Is How Your Customers Think About Your Customer Service in 2026
The Future of Work Isn’t AI — It’s Leading Across Generations
If Hard Work Is the Model, It’s Time to Replace It
Where Strategy Breaks Down
Video Marketing: Fewer Explanations, Faster Decisions